FAQs

No, we never test our products on animals.

No. All our soaps are made with plant derived ingredients.

Yes, it sure is. Each batch of soap we make are pH tested to ensure they are near neutral as possible. All soaps we launch are tested by us, our family and friends who volunteered to try them out.

We use a base recipe of four oils and two butters: Australian Extra Virgin Olive, Coconut*, Camellia*, Castor*, Cocoa Butter* & Shea Butter*.

*denotes Australian Certified Organic

Yes, of course. We created a page just for that here.

Yes, we have a body bar called "Unscented". It does not contain any essential oil.

We recommend that you start with our unscented soap and test yourself. If you are happy with our unscented soap, but really want to have a scented soap, then try lavender soap which contains lavender essential oil which is known for calming irritated skin.

You'll have to be the judge on what is best for you. However - as we state clearly Unscented soap product page, that it may smell like olive oil and calendula. If you cannot tolerate the smell of olive oil, for example - please don't order our unscented soaps.

All soaps are 7.5cm x 7cm x 3cm and weighs 170g when packed.

It lasts about 60 washes or 4 weeks when you shower twice a day.

Let your soap dry out between uses, by putting your soap on soap dish that allows air to circulate around the bar. You can use a sisal soap saver bag and hang to dry.

Occasionally, you may see some white stuff on top of our soaps. This is called 'soda ash' and is a harmless substance that forms when air reaches a batch of soap in its first 24 hours of life.

All natural soap means all ingredients are derived from plants. That's the standard we use when calling our own soap “all natural.”

We use lye to make soaps. But, there is NO lye present in the finished products.

To make soap, we combine oils and lye. Then it goes through a chemical reaction called saponification and the product of this reaction is a salt called soap.

Lye was used to make soap but the soap you are buying from us does not contain any traces of Lye or Sodium Hydroxide. It would be incorrect say it contains lye but really doesn't. Does that make sense? Let us explain...

We use the term "Saponified" to indicate that the ingredients used has gone through saponification process. We use lye to make soap and it goes through saponification.

Saponification is a chemical reaction between an acid and a base, which results in a salt (soap). The base in this instance is sodium hydroxide/lye, and the acids are fatty acids (triglycerides) found in butter and oils.

When oils are mixed with sodium hydroxide/lye, a chemical reaction occurs between the substances, and the result is an entirely new substance. This substance is soap.

This means that there is no lye left in the finished product. The chemical reaction has caused all of the ingredients to alter molecularly, turning them into entirely new substance - soap.

As all our soaps are natural and preservative free. So, soaps will develop these spots over time. These will appear faster when soaps are stored in a warm and humid place. That is why we suggest to store the bars in a dry cool place.

If the bars you ordered develops these orange spots within 60 days from purchase, we are happy to replace them free of charge.

All are soap are handmade and ingredients are mixed using a stick blender. It is unavoidable that air pockets will form in the mixture. We try our best to tap the bubbles away but sometimes there are just too many.

Air pockets/bubbles are just cosmetic, it will not affect the cleansing property of the soap at all.